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Dear Land Rover (UK, USA, et al.), your CarPlay rollout sucks

Preface: Jaguar Land Rover, please prove me wrong on all that follows below.  I can’t wait to update this post and tell everyone how great you did in fixing yes another issue you have with tech and transparency.

So we’re just under a month from when “A spokesperson for the brands confirmed to MacRumors” that CarPlay/Android Auto was incoming.  But still nothing actually official from Jaguar Land Rover. 

  • Many dealers still seem to have no idea on what is or isn’t possible.
  • Many dealers just won’t upgrade an eligible vehicle.
  • Many dealers spread misinformation about how it’s going to work.
  • Does the upgrade cost $300?  Does it cost $400?  Is it free?

There’s still no official announcement on your website describing the process.  (Heck your website (USA) still says that InControl Touch Pro is only available on a 2017 Evoque)

I get messages like this daily because there’s so much confusion:

directmessage-carplay

 

How about a clear and informative page on your website that owners can refer their dealers to and everyone can get what they want and be happy :)

How about a page the owners can print out that the dealer can refer to in TOPIx, again with clear instructions on what needs to be done.  They can select their vehicle from a list and know what they can or can’t have, etc, etc…

2018-10-19T10:30:57-04:00October 19, 2018|

Smartphone Pack officially mentioned in JLR Pathfinder 193; CarPlay, Android Auto and Baidu CarLife is here

Here is the document you need to let you dealer know that you know about the Smartphone Pack

ictp-smartphone-pack-pathfinder-193

Pathfinder Release Notes – 193 PDF (7 pages/182KB)

For extra index-a-bility, here’s the text:

New Features:

17MY > 18MY Range Rover / L405

17MY > 18MY Range Rover Sport / L494

17MY > 18MY Discovery / L462

18MY Range Rover Velar / L560

18MY Evoque / L538

18MY Discovery Sport / L550

18MY XF / X260

18MY XE / X760

18MY F-PACE / X761

18MY F-TYPE / X152

18MY E-PACE / X540

19MY I-PACE / X590

This release includes a new application – ‘Activation of Smartphone Pack’. This application allows the activation of 3 smartphone integration technologies – Apple CarPlay, Android Auto and Baidu CarLife.
Baidu CarLife is intended for the Chinese market only. Apple CarPlay and Android Auto availability will also depend on vehicle region.
The Smartphone Pack application is only compatible with InControl Touch Pro software version 18C or later. This application will prompt users to update the InControl Touch Pro software if required.

And as long as we’re here, the Land Rover USA website now lists the option, it only took a year.

carplay-landroverusa-config-680

2018-10-05T10:39:34-04:00October 5, 2018|
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