Dear Land Rover (UK, USA, et al.), your CarPlay rollout sucks

Preface: Jaguar Land Rover, please prove me wrong on all that follows below.  I can’t wait to update this post and tell everyone how great you did in fixing yes another issue you have with tech and transparency.

So we’re just under a month from when “A spokesperson for the brands confirmed to MacRumors” that CarPlay/Android Auto was incoming.  But still nothing actually official from Jaguar Land Rover. 

  • Many dealers still seem to have no idea on what is or isn’t possible.
  • Many dealers just won’t upgrade an eligible vehicle.
  • Many dealers spread misinformation about how it’s going to work.
  • Does the upgrade cost $300?  Does it cost $400?  Is it free?

There’s still no official announcement on your website describing the process.  (Heck your website (USA) still says that InControl Touch Pro is only available on a 2017 Evoque)

I get messages like this daily because there’s so much confusion:

directmessage-carplay

 

How about a clear and informative page on your website that owners can refer their dealers to and everyone can get what they want and be happy 🙂

How about a page the owners can print out that the dealer can refer to in TOPIx, again with clear instructions on what needs to be done.  They can select their vehicle from a list and know what they can or can’t have, etc, etc…