InControl

The latest InControl Touch Pro version numbers, release names and release dates as of July 28, 2019

There seems to be a lot of confusion and misinformation online about what version is what and what version is coming, etc.

Here’s what’s happened in 2019 so far:

19A – 2019-02-27 – S19A_19.07.2-312706

19A2 – 2019-04-18 – S19A_19.11.4-330884

19A3 – 2019-06-17 – S19A_19.20.4-363281

19A4 – 2019-07-11 – S19A_19.24.2-375121

New N347 Software Over The Air Bulletin just appeared as an Outstanding Campaign for many 2017+ Land Rovers

N347-OutstandingCampaignMY17-L405

I had heard a similar bulletin was appearing for various ICTP Jaguars and had to take a look.  For all the owners suffering through the latest Land Rover BS, this is the bulletin to alert your dealership to.

N347NAS1 – TECHNICAL BULLETIN

Affected Vehicle Range:

2017-2019 Discovery Sport (LC) VIN RANGE: 546314-964065
2017-2019 Discovery (LR) 2017-2019 VIN RANGE: 000117-409862
2020 New Range Rover Evoque (LZ) VIN RANGE: 000183-027040
2017-2019 Range Rover Evoque (LV) VIN RANGE: 138124-922669
2018-2019 Range Rover Velar (LY) VIN RANGE: 200000-900092
2017-2019 Range Rover Sport (LW) VIN RANGE: 100436-869492
2017-2019 Range Rover (LG) VIN RANGE: 302565-562889

SITUATION:
A new software enhancement has been identified on certain Land Rover vehicles within the listed
Affected Vehicle Range. A Software over the Air (SOTA) update will provide the latest InControl
Touch Pro software enhancements. See TOPIx Software 4: Electrical > 415: Information and
Entertainment Systems >- 415-01A: Information and Entertainment System – Vehicles With: InControl
Touch Pro / 415-01B: Information and Entertainment System – Vehicles With: InControl Touch Pro Duo
> Modules > Module – IMC – Infotainment Master Controller > Release Notes.

ACTION:
Retailers are required to HOLD affected new vehicles that are within your control and refrain from
releasing the vehicles for new vehicle sale pending completion of the procedure(s) detailed in this
Technical Bulletin. Unsold vehicles should have this performed as part of the Pre-Delivery Inspection
(PDI) process but must have it completed prior to vehicle handover to the customer.
Affected vehicles already in the hands of customers should be updated at the next available
opportunity.

N347 – Software Over The Air (SOTA) – Connection
Option Code: A
SRO: 85.87.99 (0.1 Hrs)

N347 – Software Over The Air (SOTA) – Connection Drive in/drive out
Option Code: B
SRO: 85.87.99 (0.1 Hrs), 02.02.02 (0.2 Hrs)

19A to 19A2 InControl Touch Pro Over The Air Update on a USA 2017 Range Rover

Some first hand pics of the InControl Touch Pro SOTA process.

Dealer updated 2017 Range Rover from 18C to 19A then turned on SOTA.  This appeared first time getting in car after those updates:

ICTP-19A-Available

Then hit Install now:

ICTP-19A2-Downloading

Then after a couple of minutes:

ICTP-19A2-Installing

Then about 30 minutes later:

ICTP-19A2-Install-On-Shutdown

Then I followed Step 9 from the SOTA instructions:

9) When the touchscreen shows that the Installation is complete, exit and lock the vehicle, allowing it to shut down for a minimum of 7minutes.

But after waiting 15 minutes it still hadn’t installed.  So I waited and tried again and got this:

ICTP-19A2-Up-To-Date

There was a pop-down that said it had updated but I didn’t have the camera ready for that. 

That’s that, upgraded S19A_19.07.2-312706 to S19A_19.11.4-330884 over the air

First Over the Air Update: InControl Touch Pro 19A2 has arrived: Version S19A_19.11.4-330884

No idea when we’ll actually start seeing it appear in the vehicles but it’s a start.  There’s talk on a few JLR forums about getting OTA or SOTA turned on shortly.  Further to that, new bulletins have appeared on TOPIx referencing Software Over The Air (SOTA).

Interesting article from JLR detailing the SOTA testing:

NGI TEAM TO SAVE JAGUAR LAND ROVER MILLIONS THANKS TO WIRELESS SOFTWARE UPDATES

From the Jaguar Website, an entire FAQ page on Software Updates:

JAGUAR SOFTWARE UPDATES FAQS

 

IMC (INFOTAINMENT MASTER CONTROLLER) – SOFTWARE VERSION: S19A_19.11.4-330884, ASSEMBLY PART NUMBER: LX73-19C204-BA (G2379676)
INCONTROL© TOUCH PRO 19A2
Release Date: 2019-03-26

SOFTWARE RELEASE NOTES
This release is only available when updating with Software Over The Air (SOTA)
This Document contains the following information:

New features included in this release
THE SOFTWARE RELEASE DOES NOT CONTAIN ANY NEW FEATURES.

ISSUES FIXED IN THIS RELEASE
PARKING AID
Parking aid audible alerts occasionally not operating after the last 19A software update has been fixed.

(DISCOVERY ONLY)
AMBIENT LIGHTING
Ambient lighting will no longer switch off when the Integrated Control Panel is opened

NAVIGATION
The map screen will now switch from night to day mode automatically

(VELAR ONLY)
AIR SUSPENSION CONTROL
Air suspension height control soft buttons now work on the lower touchscreen. These were disabled by the previous 19A software

(VEHICLES WITH REAR HEATED SEATS ONLY)
REAR HEATED SEATS
Rear heated seats will no longer be highlighted in the touchscreen when customer is trying to adjust the front seats

KNOWN ISSUES IN THIS RELEASE
REAR VIEW CAMERA JUDDER
If the customer is experiencing a camera image not displaying as smoothly as it should be,this update may not fix it. The issue is currently under investigation and should be fixed in the next full software release.

(BRAZILIAN VEHICLES WITH TV)
TELEVISION
If the customer is experiencing the front screen going blank after playing the TV for a few minutes and the rear screens report no reception, this update will not fix it. The issue is currently under investigation and should be fixed in the next full software release.

Finally–how to check which USB MIP/UIP is compatible with the Smartphone Pack upgrade

MIP-UIP-JLR

Checking the ports in the center armrest panel (MIP/UIP) of your Jaguar Land Rover vehicle MY17+:

A – NOT eligible for Smartphone Pack upgrade

B or C – Eligible for Smartphone Pack upgrade

Rather than the obscure confusing language, JLR should have released this graphic months ago.

**These ports alone do not indicate Smartphone Pack compatibility but they were the most confusing part of checking eligibility which also requires: 10.2” screen, Pro Services & Connect Pro, including WiFi