J.D. Power 2015 Customer Service Index Study of Dichotomy: Yay Jaguar! Better luck never Land Rover.

Jaguar Land Rover should have put out a one line press release that said:

“Thank you but we’re still working on things”

Instead they list their accomplishments without ever mentioning the other half of their company that actually came in last place.  It’s a little embarrassing.  Jaguar should be very proud of what they’ve accomplished but at the same time for all their talk of synergy and being a family, to have Land Rover come in dead last really should temper any excitement. 

jd-csi-jag-lr

Crazier still is putting out a picture like the one below knowing that right out of frame are some Land Rovers which came in dead last in same survey.  How do they all look at each other with straight faces?  Even the J.D. Power guy has to be concerned.

jlr-csi-corp

Something is still very wrong at Jaguar Land Rover.  Cars are great – some of the best out there but these customer service issues have to stop.

Go read how long it took multiple California dealers to fix a clearly documented rattle in a brand new $137,000 Range Rover Autobiography: rangerovers.net – Rattle in 2015 RR ATB

2015-03-19T11:26:24-04:00March 19, 2015|

Two Range Rover Limited Editions coming to USA for 2015MY

Another great find from the rangerovers.net board, the Black Design Pack gets added and the option boxes get checked for the North American Market Range Rover Limited Editions.  All the info can be found below in the MPR13-20 bulletin from JLR NA.  No pricing yet.mpr13-20

Click image above or here for original PDF

Limited in both trims:  HSE (500 vehicles) & Supercharged (400 vehicles – 300 SWB / 100 LWB)

HSE: Includes all standard Range Rover HSE features plus the following content:
• Santorini Black Exterior
–Ebony Interior with Ebony Seats
• Ebony Headliner
• Grand Black Lacquer Wood Trim
• Heated Wood and Leather Steering Wheel
• HSE Badge Deleted
• Black Design Package – Includes the following exterior components
in Santorini Gloss Black:
–Front Grille
–Exterior Mirror Caps
–Exterior Accents
–Range Rover’ Branding on Tailgate and Hood
–Bumper Vanes
–Toweye Cover
–Tailgate Plinth
–Hood Finisher
–Side Vent Graphic
• Black 21" Style 901 Wheels
• Vision Assist Package
• Meridian™ Premium 825 Watt Surround Sound System with 19 Speakers including subwoofer
• InControl™ Apps

Supercharged: Includes all standard Range Rover Supercharged (or Supercharged Long Wheel Base) features plus the following content:
• Fuji White Exterior with Santorini Black Contrast Roof
–Ebony Interior with Ebony Seats
• Ebony Headliner
• Grand Black Lacquer Wood Trim
• Heated Wood and Leather Steering Wheel
• Black Design Package – Includes the following exterior components
in Santorini Gloss Black:
–Front Grille
–Exterior Mirror Caps
–Exterior Accents
–‘Range Rover’ Branding on Tailgate and Hood
–Bumper Vanes
–Toweye Cover
–Tailgate Plinth
–Hood Finisher
–Side Vent Graphic
• Black 22" Style 707 Wheels
• Vision Assist Package
• Rear Seat Entertainment
• Four Zone Climate Comfort Package
• Meridian™ Premium

2014-11-13T13:06:49-05:00November 13, 2014|

MY2015 Range Rover Official Info & Pricing for the North American Market

The details we’ve all been waiting for, linked below is JLR Bulletin MRPR14-24 2015 MY RANGE ROVER PRODUCT INFORMATION WITH PRICING.  We knew most of what was changing but still some interesting items.  Also news, the US orders will start in late July with builds beginning October 13, 2014.

The Land Rover badging has made its way to the engine cover for the 2015 Range Rover.

l405-my15-enginecover

We also can confirm that side view approach/puddle lamps will match the Range Rover logo disc found between the front and rear doors of Range Rover and the Range Rover Sport.  This will bring the silhouette imagery to the entire Range Rover family.

l405-my15-puddlelampmy15-l494-puddleL538-puddlelamp

Lots of other little things:

  • A literally slicker wood veneer option for the powered tray tables in the Autobiography Black,
  • Soft Door Close is now standard with HSE and above.
  • The InControl system everyone is excited for is a $430 option
  • For the truly sensitive customers who just can’t handle it, you can now opt for a non-heated windshield

And some 2015 Range Rover pricing:

Range Rover
 
$83,495
Range Rover HSE
 
$89,995
Range Rover HSE LWB
 
$95,195
Range Rover Supercharged
 
$101,995
Range Rover Supercharged LWB
 
$106,995
Range Rover Autobiography
 
$137,995
Range Rover Autobiography LWB
 
$142,995
Range Rover Autobiography Black
 
$186,495
Range Rover Autobiography Black with  
   Vallorie White Paint $200,995

Check it out:

my15-mpr14-24

Click on image above or here to download completely MPR14-24 bulletin as a PDF

2014-07-30T11:01:01-04:00July 25, 2014|

Land Rover Announces 2014 U.S. Model Lineup

1

LR2 gets infotainment upgrades and Evoque’s two-liter in-line 4.

LR4, keeps LR4 name, gets V6 and loses standard two-speed transfer case (Really?)

Evoque gets the 9-speed transmission, new tech and Active Driveline

All-New Sport is just that.

Range Rover got the V6, Stop-Start and all the same parking/lane departure tech that the Sport has BUT it’s planned for a mid-year introduction.  No mention of the upgraded front seats.

Official PR:

Land Rover Announces 2014 U.S. Model Lineup

(MAHWAH, N.J.) – September 12, 2013 – The 2014 model year continues the most dynamic product development and introduction period in the brand’s history. An all-new Range Rover Sport is introduced, based on the all-new aluminum-intensive Range Rover that debuted for 2013. The Range Rover itself sees a significant increase in fuel efficiency for 2014 with the introduction of a new supercharged 3-liter V6 engine, for up to EPA-estimated 23 mpg in highway driving1, replacing the naturally aspirated 5-liter V8.

The Range Rover Evoque debuts one of the first nine-speed automatic transmissions in a passenger vehicle. The sporty Range Rover Evoque, the smallest and lightest Range Rover model, has become its worldwide best seller, with more than 170,000 sold in its’ first 18 months.

The Land Rover LR4 also replaces the 5-liter V8 with the 340hp supercharged V6, teamed to an 8-speed automatic. The Land Rover LR2, which received the 240hp turbocharged engine from the Range Rover Evoque for 2013, delivers pure Land Rover style in a compact model and adds infotainment upgrades for 2014.

(more…)

2013-09-13T20:38:27-04:00September 13, 2013|
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