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Jaguar Land Rover (JLR) Pivi Pro Release Notes Archive

Our dedicated section for Pivi Pro release notes, which includes all the updates and improvements made to the infotainment system.  Regularly checking these release notes, users can stay up-to-date with the latest features and functionalities of the Pivi Pro system.

The Jaguar Land Rover (JLR) Pivi Pro system is equipped with advanced features that allow users to stay connected and updated while on the road. The latest Pivi Pro release notes provide detailed information about the changes and improvements made to the system. The notes include details on new features, bug fixes, performance enhancements, and more.

I’m going to do my best to keep a running list of the versions and their official changes.

You can find them linked below and via the Infotainment Release Notes at the top of the site.

Pivi Pro Release Notes
https://www.ovalnews.com/category/pivi-pro-release-notes

InControl Touch Pro Release Notes(for old times sake, ICTP gang gang):
https://www.ovalnews.com/category/incontrol

Land Rover has officially started posting release notes too.  You can find them here:
https://www.landrover.com/ownership/software-update

If I’m missing any and you have the details, please send them over.

Here are some of the JLR requirements for a successful update, as of 9/2024:

TCU must be activated
The vehicle must have a good network connection.
BEV and PHEV vehicles must not be charging the main battery (not 12v).
BEV and PHEV vehicles, main battery should be more than 25% charged.
The vehicle must be locked.
The windows must be fully raised and calibrated.
The 12v battery must have sufficient Ah to complete the campaign.
There must be no scheduled (timed) climate event.
Remote start must not be active.
The hazard warning lamps must not be on.
The alarm must not be triggered (active).
The brakes must not be too hot.
External temperature should not be below – 10C.

2024-09-30T14:05:51-04:00February 8, 2023|
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MY24 InControl Account Activation Issues

This will probably be fixed soon enough but thought posting could help people searching if they’re stuck.

A bug in the InControl activation process causes issues with certain special characters in an email address and/or passwords not complex enough.

SSM76095
If unable to successfully activate InControl on an MY24 vehicle

WORKAROUND 1 – Email address format:
There is currently a bug within the new ADTS process where the use of an email address which contain certain special characters (.) (-) (_) will result in a login failure on the PIVI screen. Whilst there are many combinations that can be rejected, the most common two we have found:

• Email addresses containing a hyphen (- )
Example: jaguar-landrover@mail.com

• Email address that contain two dots ( . )
Example: jaguar.land.rover@mail.com

Example of email address which will fail: jaguar-landrover@mail.com /jaguar.land.rover@mail.com
Example of email address which should work: johnsmithjlr@mail.com

WORKAROUND 2 – If an InControl account already exists for the user:
1. Confirm with the user whether their existing password meets the criteria outlined below:
• A minimum of 12 characters in length
• No character occurs more than twice consecutively
• Contain at least one capital letter
• Contain at least one numerical character

If the user’s password does not meet the above criteria, recommend that the user/customer resets their password prior to attempting the activation process and proceed to step 2.

If the password already meets the above criteria, no password reset is required and you can proceed to step 3.

2. If the password has been reset, confirm it is working by having the user/customer log into the InControl Owner Portal

3. Prior to starting the activation process, please ensure the TCU Reset Routine is ran via TOPIx Cloud

4. In the vehicle, start the engine and leave it running. Before trying to sign-in to InControl, perform a PIVI Cold Boot. This is achieved by pressing and holding the volume/power button in until the PIVI screen goes black and restarts**

5. Go to Settings > Connectivity and ensure that both Mobile Data and Wi-Fi options are disabled

6. Go to Settings > All > General > InControl Services > Sign In to InControl

7. Sign in using InControl email and password

8. Upon successful sign in, this should complete the activation of services. Please ensure the vehicle is an area of good network connectivity and the engine remains on for at least 5 minutes If the above steps are not successful, please refer to the workaround above for the scenario “If an InControl account already exists for the user”

 

**Editor’s Note: Technically step 4 isn’t correct for MY24 vehicles which no longer have a volume/power button.  For those, it’s a press and hold on steering wheel phone button for 15 seconds.

 

 

2023-11-19T10:07:04-05:00November 19, 2023|
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MY24 Range Rover Owner’s Manuals have been released, commence deep dive!

While generally the same as MY23, the interior updates, some returning features and a few other details make for some new info on the 2024 Range Rover – that’s going into production as this is written.

First note – the 4.4L V8 gets reduced performance for the first 310 miles for break-in – less power and no towing.

Bigger note here – burying the lede – after noticing that Walk Away Lock/Unlock (WALAU) was shown in the MY24 videos JLandRover put out last week, pushed me to inquire around.  I received very solid info that it will indeed be returning/releasing in full function for MY24.  The owner’s manual update also gives some credence to that – for MY23, the WALAU section had been reduced to:

This feature is not available on your vehicle at this time.

While the MY24 section now has all the instructions and details again.

They also did rename and consolidate some sections, combining Entering the vehicle, Exiting the vehicle, and Power Doors into the new “OPENING, CLOSING, AND SECURITY” section.

An updated Power Doors graphic shows they’re definitely working on it but appears it will only be available for the Range Rover SV P615 LWB for 2024.

*****
They updated the wording on the wireless charging instructions, giving more guidance on where and how to place your phone:

Place the Qi-compatible mobile device in the center of the mat with the device’s screen facing upward. Align the longer edge of the device with the longer edge of the wireless charging area. Charging commences after a short delay of up to 10 seconds

Dynamic driving could cause the device to move around on the wireless charging area. Dislocation from a flat position on the charge mat may cause the wireless charge process to disconnect briefly. Make sure the device remains flat on the wireless charging mat.
*****
The Brake Hold feature must be causing some headaches – a new Automatic Car Wash Precautions section adds to the previous years info.  Previously it was just a line item caution, not it gets its own page.  Definitely disable auto brake hold when going into a car wash
*****
We might have already known this from the MY24 Velar info, but it was the Velar so nobody really cares.  The new touchscreen only controls for the Heated glass – tap, tap, tap:

Heated windshield/heated rear window icon: This is one button to operate both the front heated windshield and the heated rear window. Touch to rotate between both the front heated windshield and the heated rear window on, front heated windshield on only, heated rear window on only and off. If left on, the heated windshield/rear window deactivates after a timed period, dependent on the outside temperature.

*****
Same as above with that other car, here’s the all-touch climate controls – I really like that it’s got everything on one screen – temp, fan and climate seats, one tap:

That’s all for now!

 

 

2023-09-08T09:46:04-04:00September 4, 2023|
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