JLR Corporate

InControl Touch Pro – Nerve Centre Support? For Range Rover & Range Rover Sport?

Image below is just for the tweet -  text and comments below that.

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Great find on the rangerovers.net board seems to indicate InControl Touch Pro is coming to Discovery Sport, Range Rover, Range Rover Evoque (already announced) & Range Rover Sport.  The X351 referenced is the 2016 Jaguar XJ, which got the 8” InControl Touch Pro system in its latest refresh.

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SSM72604 – Jaguar LandRover, InControl Touch Pro – Nerve Centre Support
Models
Discovery Sport / L550
Range Rover / L405
Range Rover Evoque / L538
Range Rover Sport / L494
Issue
Introduction of New Technology
Cause
Service Compliance Notification JLRP00052v2 has been issued to support the introduction of the new InControl Touch Pro system to the Jaguar and Land Rover ranges, this is an extension of the existing X351 MY16 InControl Touch Pro Nerve centre to further the scope of support across model lines. The central JLR team will again form a Nerve Centre to promote rapid identification and resolution of customer concerns. This process is effective from the moment you receive your first vehicle, and will run until further notice. All global markets will receive Nerve Centre focus during the launch phase, and your National Sales Company & Importer technical staff will be invited into the forum to keep abreast of the very latest technical fixes.

Jaguar Land Rover to Road Test Future Technology on the UK’s First Connected Corridor – Digital Gauges still not used

Official PR below for full story and yes like all the other tech they show off, seems cool – But, as we see 6 years later and they still can’t even use the 12.3” Digital Gauges right in front of the driver for the demo.

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Official PR:

  • A new 41 mile ‘living laboratory’ of UK roads will be used to test and develop next-generation connected and autonomous vehicle technologies
  • A fleet of 100 ‘smart’ connected and autonomous technology research vehicles, including Jaguar and Land Rover models, will test new systems that enable cars to talk with each other
  • Car-to-car communication and ‘Over the Horizon’ warnings will make driving safer, improve journey times and prevent traffic jams
  • Car-to-car communication will allow cars to warn others vehicles. Ambulances, Fire and Police vehicles can alert drivers that they are approaching

Whitley, UK: Jaguar and Land Rover is investing in a 41 mile ‘living laboratory’ project on UK roads to develop new Connected and Autonomous Vehicle (CAV) technologies. The new CAV test corridor, which includes 41 miles of roads around Coventry and Solihull, will be used to evaluate new systems in real-world driving conditions.

The £5.5m ‘UK-CITE’ (UK Connected Intelligent Transport Environment) project will create the first test route capable of testing both vehicle-to-vehicle and vehicle-to-infrastructure systems on public roads in the UK. New roadside communications equipment will be installed along the route during the three year project to enable the testing of a fleet of up to 100 connected and highly automated cars, including five Jaguar Land Rover research vehicles.

This fleet will test a range of different communication technologies1 that could share information at very high speeds between cars, and between cars and roadside infrastructure, including traffic lights and overhead gantries.

Rt Hon Sajid Javid MP, Secretary of State for Business, Innovation and Skills, today announced the UK Government’s support for the UK-CITE research with a £3.41 million grant from the UK’s innovation agency, Innovate UK. This funding for collaborative research is part of the Government’s £100m Connected and Autonomous Vehicles fund.

Dr Wolfgang Epple, Director of Research and Technology, Jaguar Land Rover, said: "This real-life laboratory will allow Jaguar Land Rover’s research team and project partners to test new connected and autonomous vehicle technologies on five different types of roads and junctions. Similar research corridors already exist in other parts of Europe so this test route is exactly the sort of innovation infrastructure the UK needs to compete globally. 

"The connected and autonomous vehicle features we will be testing will improve road safety, enhance the driving experience, reduce the potential for traffic jams and improve traffic flow. These technologies will also help us meet the increasing customer demand for connected services whilst on the move."

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Connected technologies are key enablers for future Intelligent Transport Systems. These would help traffic authorities monitor and manage traffic flow by capturing data from all connected vehicles and then provide the driver or autonomous car with guidance to optimise the journey.

To improve traffic flow, connected cars could co-operate and work together to make lane changing and exiting from junctions more efficient and safer. Technologies like Cooperative Adaptive Cruise Control (CACC) would enable vehicles to autonomously follow each other in close formation, known as platooning, making driving safer and ensuring road space is used more efficiently.

Over the horizon warnings

In the future, warning messages that are today flashed onto an overhead gantry above a road could be sent direct to the dashboard – and repeated if necessary. This would have the potential to eventually replace the overhead gantry, which each cost around £1m to install.

The Jaguar Land Rover research team will be real-world testing a range of ‘Over the Horizon’ warning systems. As well as warning drivers, these would inform future autonomous vehicles, helping them react and respond to hazards and changing traffic conditions automatically.

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Dr Epple added: "A well-informed driver is a safer driver, while an autonomous vehicle will need to receive information about the driving environment ahead. The benefits of smarter vehicles communicating with each other and their surroundings include a car sending a warning that it is braking heavily or stopping in a queue of traffic or around a bend. This will enable an autonomous car to take direct action and respond. Drivers would receive a visual and audible warning that another car is causing a hazard out of sight or over the horizon.

"The approach of an emergency vehicle can often be stressful for drivers. If we can inform the driver, or the autonomous car, much earlier that an emergency vehicle is approaching, we can ensure that the best decisions are made to move the vehicle out of the way safely and conveniently, to let the emergency vehicle pass by."

Jaguar Land Rover’s ‘Emergency Vehicle Warning’ system would identify that a connected ambulance, fire engine or police car is approaching through car-to-car communication. The driver would then receive a warning, long before flashing lights and sirens are audible or visible.

JLR_Emergency_Vehicle_Warning_Research_3_(126229)

Two interesting InControl Touch Pro features–Smart Favorites & Connecting the car to Wi-Fi #slightlylessvapor

While not yet on any Land Rover on the road, we can look at the 2016 Jaguar XJ for hints of what’s to come for InControl Touch Pro.

Jag_XJ_Portfolio_Interior_Image_190615_16

Two items that caught my eye:

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Satellite Radio now brings us the ability to have six Smart Favorite channels – the cool smart part: all six channels are buffered simultaneously for up to an hour – meaning when you’re looking for a song, anything that’s played in the last hour on your six favorite channels will be available with a few taps.  One of the things the current systems actually does well is “Instant Replay” for Satellite Radio – this just expands on that.

UPDATE: Conflicting information – while functionality is the same, it’s possible that those six Smart Favorite channels only buffer 30 minutes while the station you’re actively listening to will buffer a full hour.

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We knew the InControl Touch Pro would need internet connectivity but I had always assumed it only got it from the built-in “High Speed” OLD-FASHIONED (no quotes) 3G system.  Apparently the car will also connect to a hotspot to get online.  Makes sense, just hadn’t read that before

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The search continues…

Land Rover Goodwood Revival 2015

Official PR:

https://live.landrover.co.uk/goodwood-revival-2015

We paid homage to the life of the Defender – our iconic, original SUV, which began life 67 years ago as the “Land Rover” and later became known as the Series.

A spectacular parade lap featuring more than 50 pre-1966 Land Rover Series models took place each day around the Goodwood Motor Circuit. A variety of special Series conversions featured in the unique procession, including fire tenders, military vehicles, ambulances and mobile welders, alongside 11 pre-production Land Rover prototypes. One highlight included the bright yellow 1950 Series I Bertram Mills Circus vehicle, which was designed to give the impression that a circus elephant was driving it. The unique collection of Land Rovers were also on display on Lavant Bank for duration of the weekend.

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They even had the hobbyist-made center steer.

JLR-GoodwoodRevival-2015-C2396JLR-GoodwoodRevival-2015-C2428Jaguar Land Rover Goodwood Revival 2015JLR-GoodwoodRevival-2015-C2345JLR-GoodwoodRevival-2015-C1906JLR-GoodwoodRevival-2015-C1955JLR-GoodwoodRevival-2015-C2208

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J.D. Power 2015 Customer Service Index Study of Dichotomy: Yay Jaguar! Better luck never Land Rover.

Jaguar Land Rover should have put out a one line press release that said:

“Thank you but we’re still working on things”

Instead they list their accomplishments without ever mentioning the other half of their company that actually came in last place.  It’s a little embarrassing.  Jaguar should be very proud of what they’ve accomplished but at the same time for all their talk of synergy and being a family, to have Land Rover come in dead last really should temper any excitement. 

jd-csi-jag-lr

Crazier still is putting out a picture like the one below knowing that right out of frame are some Land Rovers which came in dead last in same survey.  How do they all look at each other with straight faces?  Even the J.D. Power guy has to be concerned.

jlr-csi-corp

Something is still very wrong at Jaguar Land Rover.  Cars are great – some of the best out there but these customer service issues have to stop.

Go read how long it took multiple California dealers to fix a clearly documented rattle in a brand new $137,000 Range Rover Autobiography: rangerovers.net – Rattle in 2015 RR ATB